Adjust the settings according to the level of protection you want. not very safe!! nobile Posts: 574 Forumite. Using Google's DNS as suggested resolved it to 140. Hey Jonno127689, thank you for reaching out and a warm welcome to the community I am sorry you can't change the web. You don’t go into the hub to change settings, like adding sites to block, you login to Websafe with your My Virgin Media account login. Watch the video to get quick tips on how to manage parental controls on Virgin Media Broadband. Go to My Apps. These are two settings — Virus Safe and Child Safe. Hey Jonno127689, thank you for reaching out and a warm welcome to the community I am sorry you can't change the web safe settings. 8. For best. virginmedia. Excludes broadband faults and broadband network outages. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. There’s not much point protecting your WiFi, Hub, TiVo and passwords if you don’t look after your devices as well. Apps and extras. A VPN circumvents restrictions by encrypting and sending all of your traffic through a tunnel that is decrypted once it reaches the VPN server. Virgin Media: WebSafe. 255. Access your Hub's configuration page -. Changing network settings to use any Public DNS should re-gain full. 82. Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web Safe, which comes with. Re: Web safe on 17-10-2021 16:47 Rather than post the same question across multiple threads (which is against forum rules and can cause confusion), please stick to one thread for one question. 67. I get 185. A. You’ll find these details on your bill or welcome email. on 10-02-2023 18:14 Hi all. TalkTalk HomeSafe. 168. Mobile customers can also use the app to keep on. At Virgin Media, we pride ourselves on our parental controls. I have been trying to turn on child safe for the last few weeks, but just get the message. Sign in or register . Posted: Fri Aug 22, 2014 11:22 am. 0 Replies 866 Views. Being honest helpful and constructive virgin media are the worst company I have ever had to deal with in 30 years of business, put in at least a myriad of customer service rather than just billing teams to rip people off and the most constructive feedback I can offer is either shut the company down or sell on to someone else who cares. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google One24-10-2022 12:58 - edited 24-10-2022 12:58. Set up a guest network. 1. #3. The webhost is TSOHost. All Rights ReservedVirgin Media. com 9. Any website unsuitable for children is blocked by default. Access your account, pay online, track orders and more on My Virgin Media. I've been on the phone 5 times for nearly an hour each time. We would like to show you a description here but the site won’t allow us. 8. 67. MIGHT HAVE SOLVED I would appreciate your thoughts if this may be the cause. Preferred DNS 192. 0 you will need to use 192. There’s many more methods that are probably better including using a VPN service – but the ease with which these filters can be bypassed. org. I am so sorry to hear you are facing these issues updating your settings, I would be happy to take a look into this with you via a PM. Any such application must be made to the High Court directly and must: clearly indicate your identity and status as an applicant. Head to the “My Apps” section and select “Parental Controls” with Virgin Media WebSafe. 866 Views. My Virgin Media makes managing your account easier with all your information in one place. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. Thanks, Leanne. 220. We created Web Safe for our customers to make browsing safety a no-brainer. A new secure password will be generated for you. #1 GamStop. Login in the the Virgin Media online account and try the to enable websafe. 150 free from your Virgin Media phone or 0345 454 1111 from any other phone line. What’s more, it’s compatible with all. 168. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. This is what I tried to enter. 168. £8p/m extra or included with Gig1 or Volt. See where this Helpful Answer was posted. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Search instead for . 0 Kudos Reply. cancel. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks06-09-2022 13:22 - edited 06-09-2022 13:56. Click the big on/off icon to connect. Try computers with Cisco’s OpenDNS using 208. Web Safe is not implemented on the router - it's in place upstream in the Virgin Media network. Options. How to access advanced settings. 1 Kudo. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Turn on SafeSearch VIP. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides. Unless virgin is specifically blocking the IPs of your. 168. If you changed the computer's network settings to use any Public DNS does that re-gain access. So whether it's technical issues, hub problems or you need support, we’ll help you with our. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. You can even reboot your Hub from the comfort of your sofa. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Click on the Overview tab, where you have two options – Virus Safe and Child Safe. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Virgin Stream hub offering money-back for. Parental controls block websites and applications that you think are unsuitable for your child. Web Safe occasionally flags innocent content as well, which is why so many people want to know how to bypass Virgin Media’s block features. Virus SafeVirgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. It's easy to find the help you need for your broadband, home phone and mobile account on the go. We do have a full restriction which would stop calls, texts and data and would need to be requested by calling 150. 222 and 208. Here you’ll find all the help you need for Virgin Media related problems and issues. 100). Reset Hub password. I try to open the link but Virgin Media Websafe seems to think it's "content that’s inappropriate for children, involving either pornography, hate, crime, drugs, violence, hacking, self harm or suicide. Access your bills, diagnose faults and manage your package. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112. Virgin Media customers can get unlimited online protection. -- I'm a Very Insightful Person,. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. 0. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. And we don’t mean wrapping them in bubble wrap. org. 0. Virgin Media takes online safety seriously. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. 8. 10. by VirginMedia on 20-08-2018 09:11. Learn more about our speeds to help you choose our. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos 20-08-2018 How to change your Series Link+ Settings on V6 box in Self Care Videos 11-04-2017 Troubleshooting your Virgin Media router in Help 29-07-2016Called "Web Safe" the system currently blocks all access to sites featuring pornography, drug use, hate speech, violence, self-harm and suicide. 0 (or Super Hub 3) shares the same vertical form factor as its predecessors but adopts a more industrial, harsher, utilitarian design. At least 30Mbps download speeds in every room or £100 one-off credit. Websafe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. 0. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Select Parental Controls in Virgin Media Web Safe. com. Navigate to the My Apps tab and select Web Safe from the menu. 10. Any website unsuitable for children is blocked by default. Web Safe consists of Virus Safe and Child Safe. . Virgin Media . Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. None work. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. Hi timcollier1965 Thanks for posting and welcome back to the community. IP address 192. Changing network settings to use any Public DNS should re-gain full access for the device. These are two settings — Virus Safe and Child Safe. ' The child safe settings are on and correctly configured. My Virgin Media, making managing your account easier with all your information in one place. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. TalkTalk HomeSafe was the first online security software in the UK to block harmful content on a network level, when it was launched back in 2011. WiFi hotspots. We would like to show you a description here but the site won’t allow us. You can either sign in to your My Virgin Media app and run a check from there, or you can head to our service status page and search using your postcode and the account holders’ last name. 159. For customers joining from. We would like to show you a description here but the site won’t allow us. Welcome to the Virgin Media Community! The best place to search for help and tips on how to get the most from our services. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Re: Can’t access web safe in Switched On Families Tuesday; can you please tell if my website is block by websafe in Security matters Sunday; Child safe mode is not turning on in Security matters 2 weeks ago; Cannot access websites in Security matters 2 weeks ago; How do i turn off parental control? in Switched On Families 3 weeks ago Go to My Account and register for Virgin Media Internet Security to start your three-month trial today. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. After that, it’s just £3 per month (or £30 a year). The process will be quite similar for other top VPNs like PIA, Cyberghost, NordVPN, and Surfshark. Switch on Child Safe. These are two settings — Virus Safe and Child Safe. Further exclusions & legal stuff apply. Virgin Stream hub offering money-back for. All fine with these devices if I use mobile data so it’s defo something to do with the Wi-Fi. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off. Learn how you can change Web Safe settings to turn Child Safe off. 4. Learn how you can change Web Safe settings to turn Chi. VPNs we tested to unblock various forbidden resources. 0345 6000 789 * from your child’s phone to turn on parental controls. This includes restricting children from accessing inappropriate or adult content. Doesn't work in Igconito, Chrome Browser, Edge or Safari. We would like to show you a description here but the site won’t allow us. Every attempt bounces me back to the 'My Account' page. You don’t go into the hub to change settings, like adding sites to block, you login to Websafe with your My Virgin Media account login. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. We would like to show you a description here but the site won’t allow us. The setup with the Hub 5 is similar to the 3 or 4. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. 4. Virgin Media also offers an additional security tool called F-We would like to show you a description here but the site won’t allow us. As an ebay seller, we cannotVirgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. This is the only ISP that we know of, that has blocked the website. Your previous Web Safe settings will remain active. Forum Team. Worried about online fraud and security or received a notification from us of. If you're still having issues changing your settings, please let us know. 220. Bypass Child Safe & Virus Safe. No bank or credit card details are required for the trial. com. 1. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. Really don't known why its not working your parents have a super hub 1 by the way. We would like to show you a description here but the site won’t allow us. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. I'm going to send you a private message so we can look into this for you. 10. 67. _____ Scott My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Internet Explorer) and enter the address If you have enabled modem mode on your Hub 3. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. 168. Change your details. Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anything. But if I could create a guest network, then make my kids' devices connect to that, and enable Web Safe, they would be "protected". You could also try a tracert via VM to see if it hangs. Log in to My Virgin Media. Find out more here: How to use Web Safe. From this link, it appears that Virgin Media Websafe for some reason doesn't play nicely with GitHub; the issue could also be fixed by adding github. 5. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. . 1) I thought the results wouldnt show but they did. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off. To help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. 1/help for specific device where Web Safe is not working. 10. uk, which will give you a rough idea on if it's a single ISP in the UK that's. Device Authentication. If you haven’t changed your password, the default one is placed on the bottom of the router. For fraudulent e-mails, forward to phishing@virginmedia. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. Includes a 30-day money-back guarantee so you can try it risk-free. ” This is generally a useful feature; however, it can sometimes. This video is about how to use any website that has been blocked by Virgin Media. Free Virgin Media Hub 5 Wi-Fi router. I can look into doing this for you, I will send you a PM. 07K; 891; 2. Have also followed the oft-posted link to the 'old' webpage. Virgin Media. I'm sure if I had my network gear + hub 5 I could - 5105140 - 2wrote: In the second picture, two posts back, ‘static’ is ticked for the IP address, this is totally wrong for VM, it must be ‘DHCP’. 1. If your Virgin Mobile is connected to your home broadband, you can browse protected. 0345 6000 789 * from your child’s phone to turn on parental controls. They provide the functionality via the Websafe function linked above. 140The Virgin Media router’s modem-only mode may have been one of the configurations you previously accessed using the preceding address. While your intentions are good, no ISP would allow this sort of thing due to the inevitable data protection implications. Virgin Fibre Areas only. Virgin Media does not come cheap, but sits in broadly the same price bracket as Sky and BT. I have disabled the Virgin Media Websafe Settings (Virus Safe I left on but I disabled Child Safe). Click on Manage Web Safe. Virgin Fibre: Master of Entertainment. Access your bills, diagnose faults and manage your package. Virgin was on the phone to you with an apology within the hour after I queried its unwanted attentions. Web Safe only works on devices connected to your Virgin Broadband at home. Web Safe consists of Virus Safe and Child Safe. For more tips on how to keep your kids safe online, visit Internet Matters. 67. For a single one, you may be able to get an exemption. I’ve swapped Eeros (from Eero Pro to Pro 6E), I’ve swapped from Hub 4 to Hub 5. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that - 5360412. The fact you cannot configure VM web safe may be part of the issue. 2. These simple tips will allow your hub to operate to its full potential and transmit the best WiFi signal. Turn on suggestions. Available with M50 broadband or faster. Hi @Brianlfc0210,. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. 8. Its features include firewall, parental control, ad blocker, identity theft protection and privacy manager. Refer a friend . For more tips on how to keep your kids safe online, visit Internet Matters. 0 Replies. com and we’ll look into them. 9. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. You only get that output from nslookup if the client you're running it on is configured with those IP addresses. Virgin Media Web Safe allows you to block certain websites on all of your devices connected to its network. My clients are configured (via DHCP) to use the router and the router is configured (via DHCP) to use Virgin's. 1. As with most live chats nowadays, there is a virtual assistant to help you at first. You can go look up how to change the DNS in whatever operating system you are using yourself. g. Select the SPAM setting you’d like to use: Reject All Spam messages. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. I've accessed websafe before but now when I select 'manage websafe settings ' it reverts me back to the service status screen. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Sign Up # (also hope it's ok if i tagged you)# **# aos# aosedit# but I LOVE SKYE# gifs# jemmasimmuns# mine# skyeedit# skyejems# so i finally get past the blocked websites on my computer and the first thing i do is gif#total trash :-)We would like to show you a description here but the site won’t allow us. Access your bills, diagnose faults and manage your package. I have been trying to turn on child safe for the last few weeks, but just get the message. Staying safe online with Virgin Media Web Safe. All devices would need to be re-connected to the WiFi. com and we’ll look into them. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. And finally, you can add timing restrictions. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. If your Virgin Mobile is connected to your home broadband, you can browse protected. 168. Let us tell you all the block gambling sites free UK options for users below. Service status isn’t just a. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Have looked at previous similar posts and have tried. Forum Team. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. Virgin Media also offers an additional security tool called F-We would like to show you a description here but the site won’t allow us. Any attempt bounces me back to my account page. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. Open any browser and, in the address bar, type Virgin Media IP address — 192. . Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. So you can kick back and enjoy yourself, knowing somebody’s got your. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. 10. Smart Home help. Access your bills, diagnose faults and manage your package. It is accessible to UK. 123,8. Customer since 1993. Here you’ll find all the help you need for Virgin Media related problems and issues. , that can help you bypass Virgin Media IPTV blocking. 8. This bypasses Virgin media website blocking, allowing you to access. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. Every single Virgin Media (broadband connection comes with two things: Web Safe, and F-Secure SAFE. Posted: Fri Aug 22, 2014 11:16 am. Best VPNs for Virgin Media. Lee_R. . You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . Virgin Media also offers an additional security tool called F-We would like to show you a description here but the site won’t allow us. com. You may want to start by seeing what your site report looks like using a tool like Blocked. If the changes are saved then until Virgin Media fix the issues with the new page continue to use the old page. Reply crispywales •. This is a fast and very easy trick that can work even if you're not a Virgi. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. Have you tried adding the VPN site and other URLs it might need to My Virgin Media > Update settings > Online Security > Web sites > Add (located under Allowed Websites )? --. com. Subnet prefix length 255. 9. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Limitation of network filters. Select each tab you want restricted to on. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. They limit access to content that’s deemed sexually explicit, violent, or dangerous. Changing network settings to use any Public DNS should re-gain full access for the device. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Parental controls are a set of tools designed to protect and keep children safe online. 296. Contact the site operator for further help. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. The VIP in SafeSearch VIP refers to a Virtual IP which is an IP address that can be routed internally to multiple Google servers.